Privacy Policy
Last Updated: January 2025
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Business name
- Address or service location
- Any information you submit through forms, chat widgets, or scheduling tools
We may also automatically collect certain information, such as:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Referring URLs
This data is collected through cookies, analytics tools, and tracking technologies to improve website performance and user experience.
2. How We Use Your Information
We use the information collected for purposes including:
- Responding to inquiries and contact requests
- Providing services, consultations, or proposals
- Sending appointment confirmations, reminders, or follow-ups
- Communicating via email, phone call, or SMS (with consent)
- Improving our website, services, and marketing efforts
- Complying with legal and regulatory requirements
3. SMS & A2P 10DLC Compliance
By submitting your phone number through our website or forms, you expressly consent to receive SMS messages from RizForge related to:
- Service inquiries
- Appointment scheduling or reminders
- Follow-ups related to your request
- Business communications relevant to your interaction
Message Details
- Message frequency may vary
- Message and data rates may apply
- Messages are sent using automated or manual systems
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.
Consent Statement
We do not send unsolicited marketing messages. Your consent to receive SMS messages is not a condition of purchase. We comply with A2P 10DLC, TCPA, and carrier regulations governing business messaging.
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers solely for business operations, such as:
- CRM and automation platforms (e.g., GoHighLevel)
- Messaging providers (e.g., Twilio or similar carriers)
- Analytics and hosting services
These providers are required to protect your information and use it only as necessary to perform services on our behalf.
5. Cookies & Tracking Technologies
We may use cookies, pixels, and similar technologies to:
- Analyze website traffic
- Improve site functionality
- Track marketing performance
You can disable cookies through your browser settings, though this may affect site functionality.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Request corrections or updates
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for communications
To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their policies separately.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date above. Continued use of the website constitutes acceptance of the updated policy.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us at:
RizForge
📧 Email: info@rizforge.com
📞 Phone: 407-462-6330